Alerts & Notifications

Overview

SourceRank alerts notify you when important changes occur with your AI visibility. Instead of manually checking your dashboard, get notified automatically when:

• Your AEO score changes significantly
• AI sentiment shifts
• New mentions are detected
• Monitoring issues occur

Types of Alerts

Score Change Alerts

Get notified when your AEO score changes beyond a threshold you set.

Use cases:

• Catch problems early when score drops
• Celebrate wins when score improves
• Track optimization impact

Recommended threshold: 5-10 points

Sentiment Alerts

Get notified when AI sentiment about your brand changes.

Use cases:

• Detect reputation issues early
• Track sentiment improvement efforts
• Monitor brand perception

Triggers:

• Sentiment drops below threshold
• Sentiment changes direction (positive → negative)

Mention Alerts

Get notified about new AI mentions.

Use cases:

• Track brand awareness growth
• Monitor competitive keywords
• Discover new citation opportunities

Setting Up Alerts

Step 1: Navigate to Alerts

From your dashboard, click Alerts in the sidebar navigation.

Step 2: Create New Alert

Click Create Alert to open the alert configuration modal.

Step 3: Configure Your Alert

1. Select Domain - Choose which domain to monitor
2. Alert Type - Select score, sentiment, or mention alert
3. Threshold - Set the trigger condition
4. Name (optional) - Give your alert a descriptive name

Step 4: Save

Click Create Alert to activate monitoring.

Managing Alerts

View Active Alerts

The Alerts page shows all your active alerts with:

• Alert name and type
• Domain being monitored
• Threshold/trigger condition
• Last triggered date

Edit an Alert

Click on any alert to modify:

• Change threshold values
• Update alert name
• Adjust trigger conditions

Disable/Enable Alerts

Toggle alerts on/off without deleting them:

1. Find the alert in your list
2. Click the toggle switch
3. Disabled alerts stop sending notifications but retain settings

Delete an Alert

To permanently remove an alert:

1. Click on the alert
2. Click Delete Alert
3. Confirm deletion

Email Notification Settings

Managing Email Preferences

Control how you receive alert notifications:

1. Go to Settings → Notifications
2. Configure your preferences:
   • Immediate: Get emailed as soon as alert triggers
   • Daily digest: Batch alerts into one daily email
   • Weekly digest: Batch alerts into one weekly email

Email Format

Alert emails include:

• Alert type and trigger reason
• Current vs. previous value
• Direct link to view details in dashboard
• Quick actions (snooze, disable)

Alert Best Practices

Start Conservative

Begin with fewer, higher-threshold alerts:

• Score changes of 10+ points
• Major sentiment shifts only
• Review and refine over time

Don’t Over-Alert

Too many alerts leads to alert fatigue. Focus on:

• Actionable changes you’ll respond to
• Significant shifts, not normal variation
• Critical domains first

Review and Adjust

Monthly, review your alerts:

• Are you getting too many/few notifications?
• Are thresholds set appropriately?
• Should you add alerts for new domains?

Alert Limits by Plan

Feature	Standard	Professional
Alerts per domain	3	10
Alert types	All	All
Email frequency	All options	All options

Troubleshooting

Not receiving alert emails

1. Check spam/junk folder
2. Verify email address in Settings
3. Ensure alerts are enabled (not toggled off)
4. Check notification preferences aren’t set to “None”

Getting too many alerts

1. Increase threshold values
2. Switch to digest delivery
3. Disable low-priority alerts
4. Focus on fewer, more important domains

Alert triggered but nothing changed

Small fluctuations are normal. If you’re seeing:

• Minor score changes: Increase threshold
• Sentiment wobbles: Normal AI variation
• False positives: Review alert configuration

Integrations (Coming Soon)

Future alert integrations planned:

• Slack notifications
• Microsoft Teams
• Webhook support
• Zapier integration

Related Articles

• Monitoring Your Domains
• AI Visibility Tracking
• Understanding Your AEO Score